Access & use
You must be at least 18 years old to browse and order from CAGNEYO. By using the site, you agree to use it lawfully and respectfully, without misuse, fraud, spam, or attempts to disrupt the service.
Terms & conditions
Clear rules for confident shopping.
A plain-English guide to using CAGNEYO and placing an order with us.
Welcome to CAGNEYO. These terms explain the basic rules for browsing our site and shopping with us — clearly and without unnecessary legal jargon.
Privacy & personal data
We collect only the information needed to process orders and provide support, such as your name, address, and email. We do not sell personal information. Data is handled securely and in line with applicable privacy rules.
Intellectual property
Our text, imagery, branding, and site design are protected. You may share a link to CAGNEYO, but you may not reproduce or use our content commercially without permission.
Orders & payments
Please check that delivery and contact details are correct before placing an order. Prices shown at checkout include applicable taxes where required. Payments are processed through secure providers such as card networks and PayPal.
Delivery, returns & cancellations
Delivery estimates and carrier information are explained on our shipping page. Return eligibility and the withdrawal process are explained on our exchanges and returns page. Contact us as soon as possible if you need to cancel an order before it ships.
Quality, warranty & responsibility
Our products are selected for quality and durability. Your statutory consumer rights remain protected. If a product arrives faulty or materially differs from its description, contact us with your order details and supporting evidence.
Customer support
For help with a product, order, or account question, email service@cagneyo.fr. Our team is available Monday to Friday, 9:00 a.m.–5:00 p.m.
Updates & applicable law
We may update these terms when our service or legal requirements change. The version published on this page applies at the time of your visit. Any dispute will first be approached in good faith through direct discussion and then handled under the applicable consumer and contract law.